CONCIERGE BEHAVIOR SERVICE

Animal welfare organizations everywhere are struggling to find and hire qualified professionals for their Behavior team. With our Concierge Behavior Service, we serve as your Behavior Manager/Director, providing the services and support when and how you need it most, for as long as you need us. 

 

All training, advice, and resources follow least-intrusive, minimally-aversive (LIMA) and positive reinforcement training principles.

STAFF AND VOLUNTEER TRAINING

We have existing training on stress-related behavior challenges, including fear, reactivity, aggression, and over-arousal. We can also develop and record customized training for staff and volunteer onboarding. 

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BEHAVIOR CASE MANAGEMENT

Take the conflict and confusion out of challenging behavior decisions. We provide individual case consultation, in-depth case review and risk assessment reports, and behavior management and handling plans for your staff and volunteers.

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BEHAVIOR MEDICATION PROGRAM DEVELOPMENT

Prevent and reduce stress-related behavior challenges with a practical and effective medication program. We will work with your veterinary team to create procedures and processes that work for your organization.

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EUTHANASIA COMMUNICATION AND CULTURE

Animal welfare organizations everywhere are struggling with conflicting philosophies and misinformation regarding humane euthanasia for behavior. We help you develop clear and respectful communication to reduce confusion and conflict.

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ADOPTION/ENROLLMENT/EUTHANASIA CRITERIA

Much of the conflict surrounding adoption candidacy is due to unclear or subjective criteria. Eliminate confusion and resentment with clear criteria that meets the needs and values of your organization, your adopters, and your community.

 

PROGRAM DATA ANALYSIS

Shelter software programs don’t always give you the information you need, especially when it comes to behavior programs. We can review your data and provide easy-to-read spreadsheets and charts to inform your program development. 

 

BOARD PRESENTATIONS

Provide board members with science-based information about dog behavior to inform their decisions and answer their questions. 

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ADOPTER SUPPORT

Reduce returns and support your adopters with low-cost (or free) phone consultations. We can also help potential adopters make informed decisions about dogs with higher-than-average behavior support needs.